Subscription & Billing Policy

Effective Date: 20 July 2025

Company Name: WEBWAVE LTD
Company Number: 16615840

Registered Office Address:
Unit 4, Storm 12 Plaza Shopping Centre,
54 St Mary’s Rd,
Southampton, United Kingdom, SO14 0BH

Website: https://webswavee.com/
Contact Email: contact@webswavee.com

1. Overview

This Subscription & Billing Policy explains how recurring payments, renewals, and cancellations work for subscription-based products and services offered by WEBWAVE LTD.

Subscriptions provide ongoing access to digital products, updates, content, or related services, depending on the plan selected at checkout.

2. Subscription Plans

  • Subscription details, pricing, billing frequency (monthly, annual, etc.), and features are clearly displayed before purchase.
  • By completing checkout, customers agree to the subscription terms and recurring billing described.

3. Billing & Payment

  • Subscriptions are billed on a recurring basis according to the plan selected.
  • Billing occurs automatically at the start of each billing cycle.
  • Payment is charged to the payment method provided at checkout.
  • Customers are responsible for ensuring their payment details remain valid and up to date.

4. Automatic Renewal

  • All subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date.
  • Renewal charges will be processed at the then-current subscription rate unless otherwise stated.

5. Cancellation Policy

  • Customers may cancel their subscription at any time through their account or by contacting support at contact@webswavee.com.
  • Cancellations must be completed before the next billing date to avoid renewal charges.
  • Once cancelled, access will remain active until the end of the current billing period.

6. Refunds

  • No refunds are provided for subscription fees once a billing cycle has started.
  • Partial refunds are not issued for unused time, early cancellations, or failure to cancel before renewal.
  • Refund eligibility, if any, is governed by our Refund Policy.

7. Failed or Declined Payments

  • If a payment fails or is declined, we may attempt to reprocess the payment.
  • Continued failure to process payment may result in temporary suspension or termination of subscription access.

8. Changes to Subscription Terms

  • WEBWAVE LTD reserves the right to update subscription pricing or features.
  • Any material changes will be communicated in advance where required.

9. Customer Responsibility

Customers are responsible for:

  • Reviewing subscription details before purchase
  • Managing cancellations prior to renewal
  • Contacting support with any billing questions before initiating disputes or chargebacks

10. Contact Information

For billing or subscription-related questions, please contact:

📧 Email: contact@webswavee.com
🌐 Website: https://webswavee.com/